Best Western Plus Innsuites Ontario Airport E Hotel & Suites

3400 Shelby Street, Ontario, California, United States, 91764-4873  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Plus Innsuites Ontario Airport E Hotel & Suites

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Cafe

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Situated about 30 minutes' walk from Ontario Convention Center, the charming Best Western Plus Innsuites Ontario Airport E Hotel & Suites offers an outdoor swimming pool, a cocktail lounge and a golf course. Founded in 1990, the hotel underwent a renovation in 2004.

The venue is 43 km away from Disneyland. The property is set within 7 km distance from Ontario city center.

Best Western Plus Innsuites Ontario Airport E Hotel & Suites is around 10 minutes' drive from Ontario International airport.

Rooms

There are non-smoking rooms with climate control, Wi-Fi, LCD flat panel TV, a sitting area and IDD phone provided for travelers staying in Ontario. Guests can take advantage of a roll in shower, a hairdryer and towels supplied in the bathrooms.

Eat & Drink

The steakhouse Black Angus Restaurant is about 5 minutes’ walk from the property.

Services

Such facilities as a safety deposit box, an elevator and a news stand are available on-site.

Relax

Guests will enjoy a wellness center, a Jacuzzi and a sauna provided on site. The hotel offers a gym and a fitness centre for active guests.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   150.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Gift/Newsstand
  • Vending machines
  • Exterior corridors
  • Carte blanche
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Basketball
  • Golf course
  • Billiards/ Pool tables

Services

  • Paid city shuttle
  • Free airport shuttle
  • Room service
  • Self-service laundry
  • Dry cleaning
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Bed and breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Outdoor swimming pool
  • BBQ facilities
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Library

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Free local telephone calls
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 2 years
Crib FREE
Maximum capacity of cribs in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

How to reach hotel

hotel Best Western Plus Innsuites Ontario Airport E Hotel & Suites Ontario location
Show big map »

Hotel Address:

3400 Shelby Street, Ontario, California, United States, 91764-4873

Get directions
City Center
  • Ontario
    4.3 mi
Airports
Train Stations
  • Rancho Cucamonga Metrolink Station
    1.9 mi
  • East Ontario Metrolink Station
    2.1 mi
  • Bus stop
    1000 ft
Restaurants
  • Black Angus Restaurant (cuisine: American)
    1400 ft
  • El Torito (cuisine: Mexican)
    1600 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    150

Rooms and availability

Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Internet access
  • Pets allowed
  • Bedding:Sofa bed
  • Pillow top mattress
  • Dining:Microwave
  • Refrigerator
  • Media:LCD TV
Room Description:

Suite-2 Queen Beds, Non-Smoking, Pet Friendly Room, Sofabed, 42 Inch Lcd Television, Microwave And Refrigerator, High Speed Internet Access, Full Breakfast

Best Western Plus Innsuites Ontario Airport E Hotel & Suites photos Room Suite
Two Room King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Jacuzzi
    • + More
  • General:High speed internet
  • Safe deposit box
  • Pets allowed
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Local calls
  • Bathroom:Bath tub with spray jets
  • Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Free movies/video
  • Wake up service
  • Radio
Room Description:

Suite-1 King Bed, Non-Smoking, Two Rooms, Pet Friendly Room, Microwave And Refrigerator, Sofabed, High Speed Internet Access, Full Breakfast

Best Western Plus Innsuites Ontario Airport E Hotel & Suites photos Room Suite
Spa King Suite
  • Room size:

    455 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Jacuzzi
    • Balcony
    • + More
  • General:High speed internet
  • Safe deposit box
  • Pets allowed
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Local calls
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:LCD TV
  • Free movies/video
  • Wake up service
  • DVD player
  • CD player
  • Radio
Room Description:

The essence of comfort, our non-smoking suites offer all you need to kick back and unwind. These mobility accessible suites feature one king bed, communication assistance, sofabed and jetted tub. Start your day with a full breakfast with waffles, eggs, hot and dry cereal options, yogurt, fresh fruit, juices and delicious coffee.

Best Western Plus Innsuites Ontario Airport E Hotel & Suites photos Room Suite
Queen Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Balcony
    • + More
  • General:High speed internet
  • Safe deposit box
  • Pets allowed
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Local calls
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:LCD TV
  • Free movies/video
  • Wake up service
  • DVD player
  • CD player
  • Radio
Room Description:

Suite 2 Queen Beds - in room safe, alarm clock, DVD/CD player, ironing facilities, microwave, hair dryer, refrigerator, desk, interconnecting room(s) available, balcony/terrace, wake-up service, coffee/tea maker, smoking policy - non-smoking available, Breakfast

Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Suite - Wheelchair Adapted

Best Western Plus Innsuites Ontario Airport E Hotel & Suites photos Room Suite
Two-Room Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Jacuzzi
    • Bathtub
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Local calls
  • Direct dial phone number
  • Bathroom:Roll in shower
  • Hair dryer
  • Bedding:Sofa bed
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Television
  • Free movies/video
  • Wake up service
  • DVD player
  • CD player
  • Radio
Room Description:

2 Rooms Suite - whirlpool bathtub, in room safe, alarm clock, DVD/CD player, ironing facilities, microwave, refrigerator, hair dryer, desk, interconnecting room(s) available, balcony/terrace, wake-up service, coffee/tea maker, smoking policy - non-smoking available, Breakfast

Best Western Plus Innsuites Ontario Airport E Hotel & Suites photos Room Hotel information
Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Living room
  • Telephone
  • Bathroom:Hair dryer
  • Towels
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Television
  • Wake up service
  • DVD player
  • CD player
Room Description:

Suite - Non-Smoking - in room safe, alarm clock, DVD/CD player, ironing facilities, microwave, refrigerator, hair dryer, desk, interconnecting room(s) available, wake-up service, balcony/terrace, coffee/tea maker, smoking policy - non-smoking available, Breakfast

Comfort Two Room King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • + More
  • General:Free internet access
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
Room Description:

Our comfortable non-smoking suites come with everything you need to relax and make yourself at home. These suites feature two rooms with one king bed, a jetted tub, microwave, refrigerator, sofabed and free high-speed Internet access. Start your day with a full breakfast with waffles, eggs, hot and dry cereal options, yogurt, fresh fruit, juices and delicious coffee.

Comfort Two Room Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Free internet access
  • Bedding:Sofa bed
  • Pillow top mattress
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:LCD TV
Room Description:

The epitome of comfort, our non-smoking guest rooms offer everything you need to relax and unwind. These suites feature two rooms with two beds with pillow top mattress, sofabed, microwave, refrigerator, 42-inch LCD TV and free high-speed Internet access. Start your day with a full breakfast with waffles, eggs, hot and dry cereal options, yogurt, fresh fruit, juices and delicious coffee.

Best Western Plus Innsuites Ontario Airport E Hotel & Suites Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
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  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Shopping areas

Parks

  • Cucamonga-Guasti Regl Park5000 ft

Universities, Institutes

  • Chapman University700 ft
  • International Air Academy Inc1400 ft
  • Platt College Los Angeles3700 ft

Local attractions

  • Ontario Mills1.5 mi
    1 Mills Circle, Ontario
  • Victoria Gardens3.9 mi
    12505 North Main Street, Rancho Cucamonga
  • Auto Club Speedway5.2 mi
    9300 Cherry Ave, Fontana
  • Scandia2.0 mi
    1155 S Wanamaker Ave, Ontario
  • Museum of History and Art, Ontario4.2 mi
    225 South Euclid Avenue, Ontario

Near the hotel

  • Cucamonga-Guasti Regional Park4500 ft
    800 N. Archibald Avenue, Ontario

    Restaurants nearby

    • Black Angus Restaurant1400 ft

      Address: 3640 Porsche Way
      Phone: (909) 944-6882

      63% likes this, based on 49 reviews
      Cuisine: American
      Price Range: USD 29 - USD 31

    • Panda Inn Restaurant - Ontario1700 ft

      Address: 3223 Centre Lake Dr
      Phone: (909) 390-2888

      66% likes this, based on 74 reviews
      Cuisine: Asian, Chinese
      Price Range: USD 32 - USD 32

    • Benihana2300 ft

      Address: 3760 Inland Empire Blvd
      Phone: 909-483-0937

      70% likes this, based on 55 reviews
      Cuisine: Japanese
      Price Range: USD 30 - USD 30

    • El Torito1600 ft

      Address: 3680 Inland Empire Boulevard
      Phone: 909-944-9102

      62% likes this, based on 37 reviews
      Cuisine: Mexican

    • B & F japanese restaurant1800 ft

      Address: 3495 Concours
      Phone: 909-945-2818

      95% likes this, based on 31 reviews
      Cuisine: Japanese

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      150

    Best Western Plus Innsuites Ontario Airport E Hotel & Suites Reviews

    Guest reviews are submitted by our customers after their stay at Best Western Plus Innsuites Ontario Airport E Hotel & Suites

    Average guest rating

    7.4out of 10
    Very good
    Based on 68 reviews

    Rating by category:

    Rooms
    9.0
    Service
    9.3
    Value
    10.0

    Guest reviews

    • Group of friends
      8.2

      The bed was probably the most comfortable hotel bed I've slept on. The room was very clean. Staff was very friendly and helpful. An excellent value too.

      The rooms, though very clean and modern, show signs of wear and poor repairs. We chose this hotel because it has a bar and restaurant on site and usually has a great race fan atmosphere on race weekends. We were dissappointed when we arrived. The usual checkered flags and racing decorations were not there. The bar had no selection. None. Bartender could not pour a margarita. Didn't have sweet and sour. The shelf where liquor was kept was pretty much empty. This was thursday and it wasn't restocked when we left on Monday. They no longer provide room service either. We stayed here twice a year for the last several but will probably look for a new one next time.

    • Single
      7.0

      Room was plenty big. Pool was nice.

      Noisy - most rooms overlook the pool with outside entrances to the rooms. All the noise from people in the pool, grilling, playing basketball, lawn workers or others talking outside their doors drift into the rooms. I left after 2 days instead of staying for 4 as planned.

    • Single
      10.0

      Awesome hotel. Great price. Full breakfast buffet until 10:00. Close to airport and every kind of shopping. Friendly staff.

    • Single
      8.8

      Smoker friendly, nice room, great Internet, clean, very close to airport

      The food was not very good and they don't have room service. You have to order at the bar and wait.

    • Single
      7.0

      Easy to get to off the freeway.Front desk clerk was friendly. Didnt have to wait for my room, eventhough I checked in earlier than I had planned.

      The Jacuzzi tub in my room did not work. (Main reason I chose the room) when I called the front desk, It took 2..5 hours for them to respond. They did move me to another room, But it had no jacuzzi tub! I was to say the least disappointed.

    • Single
      5.6

      The bed was very comfortable.

      It has a tired look.

    • Older travelers
      8.8

      The curtains by the bedside needs to be sliding to close. Lights from the outside is pentrating the interior of the room therefore it's just like day time and hard to get some sleep.

    • Older travelers
      8.8

      Convenient location, Comfortable room, nice breakfast. Pleasant staff.

    • Group of friends
      5.0

      the location

      noise from the other room

    • Older travelers
      8.8

      The staff, both at front desk and morning buffet, were very friendly and accommodating

      Our room was missing parts to the coffee pot, curtains were askew and unhung in certain sections

    • 9.2

      The staff was very helpful and the beds were very comfortable

      I was not able to connect to the Wifi during my stay

    • 2.8

      ABSOLUTEY NOTHING!!!!

      We booked the quadruple family suite which was supposed to be two queen beds in a separate room and a sofa bed. We have 4 children so needed a room big enough for 6. Arrived in Ontario around 11pm. Checked in and Went up to our room. And only had two queen beds. No sofa and definitely not enough room for 4 people, much less 6. I called to the front desk and they said they were all out of rooms and there was nothing they could do for us other than call other hotels to see if they had anything. After a few minutes of back and forth. Thy finally said they could move us the next day. I assumed to the correct room. The first night two of my kids had to sleep on the nasty floor. The next day they moved us. STILL the incorrect room with two queen beds and a twin pull out. My 5 year old still had to sleep on the floor because the hotel had no cots. They office was supposed to reimburse me the difference in cost but I still haven't seen that money. They also only gave us two towels for 6 people after we asked several times for additional towels. I WILL NEVER STAY THERE AGAIN AND I SUGGEST OTHER FAMILIES DO NOT EITHER.

    • 5.0

      Ease of location from freeway. The room was slightly larger than a standard 300sq ft hotel room.

      For price room condition was poor. Prior mounting studs left in walls, tub faucet handle not connected, shower curtain loose and wobbly on both ends of wall. And safety handles in tub had painting marks. The overhead a/c unit leaked water on the carpet. Also hotel staff couldn't figure out how to process a Booked.net resv. for payment.

    • 7.8

      Large, clean room.

      Noise level if you can a courtyard-facing room

    • 2.4

      Nothing at all.

      The site Booked.net as well as best western failed to advertise that they did not take pre paid Visa cards as payment even if it had enough for all charges and deposits necessary. My wife and I arrived tired from driving hundreds of miles and was declined my room even though it had been booked over two days before arrival.

    How to reach hotel

    hotel Best Western Plus Innsuites Ontario Airport E Hotel & Suites Ontario location
    Show big map »

    Hotel Address:

    3400 Shelby Street, Ontario, California, United States, 91764-4873

    Get directions
    City Center
    • Ontario
      4.3 mi
    Airports
    Train Stations
    • Rancho Cucamonga Metrolink Station
      1.9 mi
    • East Ontario Metrolink Station
      2.1 mi
    • Bus stop
      1000 ft
    Restaurants
    • Black Angus Restaurant (cuisine: American)
      1400 ft
    • El Torito (cuisine: Mexican)
      1600 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      150